Outlook on Mac
Use your new address when Outlook asks you to sign in. Your password stays the same.
Outlook keeps asking for my password
- Quit Outlook.
- Open Outlook again.
- If asked, sign in with your new address.
- If prompts repeat, repair the existing account.
If it still fails after re-adding the account, contact IT.
Already set up, now broken
- Click Outlook in the menu bar.
- Click Sign Out.
- Sign back in with your new address.
If that doesn't help, remove and re-add the account. This only clears the Mac's copy of your mailbox.
- Open the Outlook menu.
- Choose Settings.
- Choose Accounts.
- Select your work account.
- Click – to remove it.
- Add your account again.
Screenshot coming: Outlook Accounts and minus button
Set up from scratch
- Open Outlook.
- Open the Outlook menu.
- Choose Settings.
- Choose Accounts.
- Click +.
- Choose New Account.
- Enter your new address.
- Click Continue.
- Sign in with your usual password.
- Click Done.
Screenshot coming: New Account in Outlook for Mac
OneDrive on my Mac shows an error
Word or Excel shows my old address
Your Office license keeps working.
- Click the app's name in the menu bar.
- Choose Sign Out.
- Sign back in with your new address.
Screenshot coming: Office app Sign Out on Mac
