Email on Android

1. Sign in with your new address if the app asks.
2. If that fails, remove and re-add your work account.

Only seeing username, domain and server boxes, with no Microsoft sign-in page? Contact IT or use Outlook on Android.

Removing the account only clears the phone's copy.

Gmail

1. Tap your profile picture.
2. Tap Manage accounts on this device.
3. Select your work account.
4. Tap Remove account (or Remove).
5. Add your work account again.

Samsung Email

1. Open your phone's Settings.
2. Tap Accounts and backup.
3. Tap Manage accounts.
4. Select your work account.
5. Tap Remove account (or Remove).
6. Add your work account again.

1. Open Gmail.
2. Tap your profile picture.
3. Tap Add another account.
4. Choose Exchange and Microsoft 365 (older phones may say Exchange and Office 365).
5. Enter your new address.
6. Tap Next.
7. Enter your usual password on the Microsoft page.
8. Approve the sign-in on your phone.
9. If asked about security features, tap OK or Activate.
10. Choose the mail, calendar and contacts you want to sync.
11. Tap Done.

Don't choose Outlook, Hotmail and Live; that's for personal accounts.

1. Open Samsung Email.
2. Tap the menu (☰).
3. Tap Settings (the gear).
4. Tap Add account.
5. Choose Microsoft Exchange ActiveSync (or Office 365 / Outlook if shown).
6. Enter your new address.
7. Enter your usual password.
8. Tap Sign in.
9. Approve the sign-in on your phone.
10. Accept the security prompts.

1. Remove and re-add your work mail account.
2. Turn on calendar sync when adding it.

Your phone may still have the old address saved. Mail to that address still reaches you.

1. Re-add your work account using your new address.